Terms Of Service (ToS)

The website https://alvarocastagnino.com/ is operated by Alvaro Castagnino. While reading this terms of service page, the words “we”, “us”, and “our” refer to Alvaro Castagnino.

Alvaro Castagnino offers all information, tools, and services to you, the user. Regardless of acceptance, all terms, conditions, shipping policy, privacy policies, and notices stated here, and at our website, apply to a specific section or module of the website. 

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies mentioned here and/or available by hyperlink. 

These Terms of Service apply to all users of the site, which may include browsers, vendors, customers, merchants, and/or contributors of content.

Welcome to Alvaro Castagnino, and read these Terms of Service carefully before browsing or using our website. Please note that if you do not agree to all the terms and conditions (“T&C”) of this agreement, then you may not access the website or use any services we offer. Also, any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

Use Of Our Website

By using Alvaro Castagnino's website, you are agreeing to follow these terms. You are responsible for ensuring your device and software comply with our security measures. Use our site responsibly and legally.

Errors And Inaccuracies

We try to keep our website accurate, but sometimes mistakes and human errors may happen. If you spot errors related to product details, late delivery, payment gateway, or anything else, let us know so we can fix them ASAP. Please note that we are not liable for damages from inaccuracies.

Third-Party Links

Our website may contain links to third-party sites. These are not affiliated with us, and we are not responsible for their content or practices when you visit them. Check their terms and policies when using them or sharing your details.

Personal Information

Our website collects and handles your personal information provided at the time of placing an order. We may use this information for internal training purposes, may send you emails, contact you during delivery, and send personalized offers and essential updates. 

With reference to our Privacy Policy, we do not sell or share your given information with any third-party sites or vendors except delivery partners during the process. However, you have full rights to protect your shared info and report us immediately if any misuse occurs.

Comments & Feedback

When you share feedback on our website, you grant us permission to use it. It is requested to keep comments respectful and lawful and not share confidential information. We may have a full obligation to monitor, edit, or remove comments if they contain unlawful and inaccurate information. 

Colours

We try our level best to ensure that the product's colors are the same as shown on the catalog page at the time of receiving. But the actual colors and style of products may vary slightly due to photography and screen display differences.

Quality Of Products

Our website ensures products meet quality standards. This means we don’t compromise on the materials, colors, and size of our products, and we deliver on our promise. Check product descriptions, specifics of materials, usage, and more thoroughly before placing the order.

Orders Acceptance & Processing

Every order placed and delivered at our site is subject to acceptance and processing as per our shipping policies. We may reject or cancel orders for valid reasons like availability issues, inappropriate weather conditions, government restrictions, and other unforeseen circumstances.

Billing & Account Information

You are responsible for providing accurate billing details and keeping your account details updated to avoid delays and inconvenience. Whether it's the shipping address, email ID, or contact information, users are redirected to check their provided details before billing. Ensure your payment methods are valid to avoid service disruptions. 

Payment 

All transactions made at Alvaro Castagnino are managed by secure and encrypted payment gateways. Safe payment methods like cards, UPI, wallets, and even cash on delivery (COD) are accepted. You must make payments as per our guidelines and ensure sufficient funds or valid payment methods are chosen before placing the order. 

Return & Exchange

We value your decision for your order. We offer a 7-day return policy. You need to check our Return & Refund policy for details on returning or exchanging products. Follow the process for refunds or swaps, and be aware of the timelines and conditions mentioned on the page. 

Disclaimer Of Warranty

We provide services/products "as is" without warranties, representations, or statements of guarantees. You are responsible for your use and any consequences. We are not liable for damages except for manufacturing defects or as required by law.

Promotions, Offers & Contests

All promotions, offers, and contests for the products available at Alvaro Castagnino have specific terms. We may change rules, discounts, amounts, and offers over time without any prior notification. Check offer details for eligibility, rules, expiry, and any restrictions before availing of it. Follow the rules and regulations thoroughly to participate and enjoy a hassle-free shopping experience at our site.

Governing Law

These terms of service are governed by the laws of India. If any disputes and laws or principles related to orders and purchases are violated via the site, they will be resolved as per these laws. Ensure you are aware of fake brands and notifications you get via email or SMS that seem suspicious by using our brand name.

Conflict Of Terms

If there's a conflict between provisions and terms and conditions of the site and any specific agreement or clause, the specific clause will prevail. We handle conflicts fairly, ensuring clarity on what's applicable.

Changes To Terms Of Service

Alvaro Castagnino reserves the full right to update these terms from time to time to improve our service and offerings. You are requested to check back regularly for changes. If you continue using our services after updates, you must accept the revised terms, which we notified you of via mail or on our website.

The User’s Rights

The users, whether ordering a single product or bulk items, have certain rights to use this website.  This includes that any products you order through this Site will be of satisfactory quality, fit for your intended purpose, and will conform to any description given on this Site. If a product is manufactured defectively, certain measures like exchange and refund will be taken into consideration as per our policy.